From Doncaster roots to national success: One Call celebrates 30 years

One Call Insurance proudly marks its 30th anniversary in 2025, celebrating three decades of growth, innovation, and customer care since its founding in 1995.

Starting as a small local brokerage in Doncaster, One Call has evolved into one of the UK’s leading insurance providers, offering comprehensive cover for car, home, travel, and business customers nationwide. Today, the business employs more than a thousand staff and continues to champion its mission of making insurance simple, affordable and customer focused.

Key milestones include:

• 1995: John Radford founded the business as a local insurance broker
• 2008: expanded product range and introduced online services
• 2010s: became a household name with award-winning customer service
• 2020s: continued growth through digital innovation and community engagement.

Nik Springthorpe, CEO said: "Celebrating 30 years is a proud moment for everyone at One Call. From our humble beginnings in Doncaster to becoming a trusted name across the UK, our success is built on the dedication of our team and the loyalty of our customers. We look forward to the next chapter of innovation and service excellence."

Insurance is one of those things everyone knows they need, but few truly understand. It’s often seen as complicated, expensive, and even unnecessary. These misconceptions not only affect how people view insurance but how they perceive careers in that industry too.

The insurance industry offers more than just policies - it provides careers built on stability, growth, and purpose. Even during economic downturns, insurance remains essential, making it a secure choice for long-term employment.

Opportunities for career progression are plentiful with One Call, with roles spanning underwriting, claims, analytics, risk management, customer service, compliance, and even vehicle repairs. Many positions require transferable skills, and training or certifications can often be earned on the job.

Joining One Call includes a full induction process to teach you everything you need to know with ongoing training and support provided as you continue your journey.

It’s a dynamic field where professionals tackle real-life challenges and develop innovative solutions every day. If you’re looking for a career that combines stability, advancement, and the chance to make a real impact, then working for One Call Insurance could be your perfect fit.

With the headquarters located at First Point, Balby Carr Bank, Doncaster, One Call continues to invest in technology, sustainability, and providing local employment opportunities, ensuring its commitment to both customers and the community remains strong.

For further information visit: www.onecallinsurance.co.uk