Ikea is investing £31.5 million across its Doncaster and Peterborough Customer Distribution Centres (CDC) to make online fulfilment more efficient and sustainable.
Image credit: David McCabe cuts the ribbon to open new fulfilment capability at Doncaster CDC 2
£1.5 million will be invested in trialling a new fulfilment capability at its Doncaster CDC, serving customers in the north and Scotland from a closer location to them.
The site now fulfils orders for customers in the Gateshead, Edinburgh and Glasgow areas, with plans for Sheffield to follow. By fulfilling these orders from Doncaster rather than Peterborough,
By fulfilling these orders from Doncaster rather than Peterborough, Ikea expects to reduce emissions from delivery journeys by an estimated 280 tonnes of CO2 annually.
The new capability has created an additional 80 jobs at the Doncaster site.
David McCabe, CEO and CSO at Ikea UK&IE, says: “We are always on the lookout for new ways to do things better, and that’s true across the operational side of our business just as much as the innovative new products and services we bring to market.
“These investments in our Doncaster and Peterborough CDCs will ensure fulfilment is smoother than ever and reduce our environmental footprint, while positioning the business for long-term success by strengthening operational efficiency and supporting sustainable growth.”
“Our wonderful teams of co-workers in Doncaster and Peterborough work tirelessly getting orders to our customers, and we couldn’t function without them.
“We’re empowering our people to get the best out of these new technologies, and we’re excited to watch them grow alongside the business.”
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Together, the investments will strengthen Ikea’s UK fulfilment network as more customers choose to shop online, with online sales accounting for almost half (43.3%) of Ikea’s total UK sales in financial year 2026.
David McCabe, CEO and CSO of Ikea UK&IE, said: “At IKEA, we are always on the lookout for new ways to do things better, and that’s true across the operational side of our business just as much as the innovative new products and services we bring to market.
This article was authored by Carley Espinoza for A1 Retail Magazine and published under the title 'IKEA invests £31.5 million to make UK fulfilment more efficient and reduce packaging waste', on IKEA invests £31.5 million to make UK fulfilment more efficient and reduce packaging waste - A1 Retail Magazine. It is reproduced above in accordance with section 30(2) of the Copyright, Design and Patents Act 1988.
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