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Self-isolation Support Payment

Payments of £500 are available for residents who have received a notification from NHS test and trace to self-isolate, providing that period of self-isolation started on or after 28 September 2020.

The payment is to support those on low incomes, who would also lose income as a result of self-isolating, and to encourage people to get tested if they have symptoms.

The scheme will operate until 30 June 2021.

Eligibility for a £500 Test and Trace Support Payment is restricted to people who:

  • are employed or self-employed;
  • are unable to work from home and will lose earnings as a result of self-isolating;
  • are (or their partner is) currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

If you are not eligible under the above mandatory scheme, we may still consider your application under our discretionary support scheme.

Discretionary payments are restricted to people who meet all of the following criteria:

  • You have been told to stay at home and self-isolate by NHS Test and Trace on or after 28 September 2020, either because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive, or
  • You are the parent or guardian of a child who has been told to self-isolate on or after 8 March 2021, and
    • you are employed or self-employed;
    • you are unable to work from home and will lose earnings as a result of self-isolating;
    • you or your partner are not currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.
    • You are receiving a low income and will face financial hardship as a result of losing earnings due to self-isolating.
Last updated: 08 February 2022, 16:36